At ZenBrainHub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website and use our services. It also explains your rights under UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By accessing or using our website, you agree to the collection and use of your data in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of personal data, which we use to provide, improve, and protect our services. This data may be collected through our website, mobile applications, or directly from you.
Personal Identification Information
We may collect personal identification information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
If you make a purchase or donation, we may collect payment details. These are processed securely through our third-party payment processor, and we do not store sensitive payment information.
Technical Data
We collect technical data related to your use of our website, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and the time spent on those pages
2. How We Use Your Information
We use the information we collect to enhance your experience on our website, provide personalized services, and communicate with you effectively. Specifically, we use your data for the following purposes:
- To provide and improve our services
- To process payments and donations
- To respond to inquiries and provide customer support
- To send promotional materials or newsletters (with your consent)
- To analyze usage data and improve user experience
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Performance of a contract
- Your consent
- Legitimate interests
- Compliance with legal obligations
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted service providers for website operation, payment processing, or services
- If required by law, to comply with legal obligations or requests
- In case of a business transaction (e.g., merger or acquisition)
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to withdraw consent at any time
- Right to object to processing or request restriction of processing
- Right to file a complaint with the ICO (Information Commissioner’s Office)
6. Data Security
We implement technical and organizational measures to safeguard your personal data from unauthorized access, loss, or alteration. However, no data transmission over the internet is completely secure. While we take precautions, we cannot guarantee absolute security.
7. International Data Transfers
We may transfer your personal data outside the UK for processing by third-party service providers. We ensure that these transfers comply with applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or about how we process your personal data, please contact us at:
Email: info@zenbrainhub.com
Address: 1 Primrose Street, London EC2A 2EX